caroffer.com™ FAQ’s

1. What is caroffer.com™?
caroffer.com™ is an online product that provides consumers a guaranteed cash offer for any vehicle they wish to sell.

2. How do I receive a cash offer from caroffer.com™ for my vehicle?
Complete an easy vehicle condition report, upload pictures (optional) and hit the submit button. Help buttons are throughout to answer any questions you may have.

3. How long will it take to receive a cash offer for my vehicle?
After you submit your vehicle’s information, you’ll receive a cash offer via email or text message within 24 hours.

4. How do I accept my cash offer for my vehicle?
Once you receive your cash offer email, click on the link and either accept or decline. The cash offer is valid for up to seven days, depending on your drop-off location. After accepting the cash offer, you must print the Vehicle Redemption Voucher and deliver it along with your vehicle to the drop-off location.

5. Where do I take my vehicle?
When submitting your caroffer.com™ request from a partner’s Website or www.caroffer.com, you will receive drop-off options based on your zip code. When submitting your request from a participating dealer’s Website, you’ll be directed to drop-off your vehicle at that dealership.

6. When will I receive payment for my vehicle?
After the vehicle’s condition report has been verified, the drop-off location will give you a check in the amount of the Vehicle Redemption Voucher less any lien against your vehicle. 

7. What information is required to complete the sale of my vehicle?
The information required to complete the vehicle sale is: valid form of identification, all keys, a valid title and lien information.

8. What happens if I fill out the vehicle condition report incorrectly?
If the vehicle’s condition report does not match the condition of the vehicle, the drop-off location will adjust the report accordingly and re-submit your cash offer application. A revised cash offer will be provided to the drop-off location within minutes and you’ll have the option to accept or decline.

9. How is caroffer.com™ different from CarMax®?
caroffer.com™ is a hassle-free online product offering you instant cash for your vehicle. While CarMax® requires you to make a trip to their store to receive an offer, caroffer.com™ will provide you a cash offer for your vehicle from the comfort of your own home or office. If you like the offer, just drop-off your vehicle at one of our partner's locations to have its condition confirmed and receive your cash.

10. How do you know how much my vehicle is worth?
We determine a fair-market value for your vehicle by analyzing specific regional vehicle sales data, the vehicle condition report and value estimates gathered from popular vehicle appraisal tools.

11. Why didn’t my car bring Kelly Blue Book Value® (KBB)?
There is a common misconception that many familiar wholesale guides are an accurate indicator of what a car is worth in the market. Have you ever actually received that amount for your car? The fact is that these appraisal tools will not write a check for your car and a dealer will not give you that kind of money unless you are buying a car from him in return. The dealer then has the flexibility to over-allow for your vehicle by overinflating the price of the car he is selling you – a very common practice.

At caroffer.com™, we do not play those games because we only want to buy your car. We have a trade floor of live buyers that are watching the market on a real-time basis and are able to quickly react to fluctuations in values. This allows us to stay ahead of other appraisal guides, especially in a volatile market like we are experiencing today.

If you want fast cash for your vehicle without the hassle of selling to a traditional dealer or through the classifieds, then caroffer.com™ is a great alternative. You may be able to get more money selling your car to a private party, but there is an investment of both time and money to be considered. The value of the car depreciates more with each day it does not sell!

It costs you nothing to get a cash offer from us – the service is free. Bottom line is caroffer.com™ is the ONLY online service that will write you a check for your vehicle today!

12. Are there any fees associated with the caroffer.com™ cash offer?
There are no fees associated with your cash offer from caroffer.com™.

13. What is the Vehicle Identification Number or VIN?
The Vehicle Identification Number/VIN is a unique number that identifies the specifics of your vehicle. It can be found on the dashboard as well as the driver’s side door jam. You can also find it on your title documents and insurance card.

14. What is considered aftermarket equipment?
Aftermarket equipment is anything that was added to the vehicle after you purchased it new.

15. How do I know if I need to replace my tires?
You can do the quarter test. Place a quarter into several tread grooves across the tire. If part of Washington’s head is always covered by the tread, you do not need to replace your tires.

16. What happens to my car once it is purchased?
Every car that is purchased will go into our inventory to be purchased by our exclusive network of dealers or sold at auction.

17. Can I sell you my leased vehicle?
Yes. You can take the money we offer you for your vehicle to pay off your lease with your leasing company.